I completely respect your personal information and only ever ask you for the information I really need from you. I look after it in the same way I’d want mine looking after – keeping it secure and only sharing it with others when absolutely necessary to deliver my service to you. Please be assured that I’ll never share your information in any other circumstances, nor will I sell it on elsewhere.
THE DATA I COLLECT (AND WHY)
In order to provide and deliver my services, I collect a variety of data which I manage fairly and securely. This data may include:
- Your full name(s)
- Email address(es)
- Home address and postcode
- Addresses and postcodes of your wedding venues
- Mobile phone number(s)
- First names of key friends and family members for group photographs
Of course, being a photographer I also take and manage photographs as per our contractual agreement.
I use the above data to respond to enquiries and speak with you about your plans, for the purposes of marketing and selling relevant goods and/or services to you, to turn up in the right places on your wedding day, make sure I have photographs of all the people who are special to you and finally deliver your finished photographs. I collect it on the basis of consent (when you enquire about my services and would like to know more) and to fulfil a contract (if you decide to book me for your big day).
I may process data about your use of my website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is my legitimate interests, namely monitoring and improving my website and services.
I will retain your personal data as follows:
(a) Invoices, contact and contract details will be retained for a maximum period of 6 years (statute of limitations) following final delivery of services
(b) Planning information, wedding details and customer notes will be kept for a minimum of one year and a maximum of two years
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.Blocking all cookies will have a negative impact upon the usability of many websites.
WHICH THIRD PARTIES I SHARE DATA WITH (AND WHY)
Your personal data is kept in a GDPR-compliant studio management software called Studio Ninja. This software enables me to keep track of my bookings, and if you decide not to book me your data will be erased as I periodically remove old enquiries.
Your finished set of photographs are stored on Pixieset, my online gallery software, so that you may access and browse your images through a password-protected gallery, Dropbox & CrashPlan, for the purposes of backing up data & your photos. Depending on which of my services you would like, a small selection of your photographs may be shared with my print lab and album production company for the purpose of creating printed products for you.
Only the information needed to photograph your day (first names, wedding date, addresses and names of friends and family members) will be shared with my second photographer if I am working with one on your day.
HOW I KEEP YOUR DATA SECURE
The two computers that I work and access your personal data on are password-protected and stored in my home behind two locked doors, as are my encrypted hard drives upon which I store photographs. My studio management software is further password-protected and only accessible by me.
In the (very) unlikely event of a criminal breach of my security, I will inform the relevant regulatory body within 72 hours and, if your personal data was involved in the breach, I will also inform you.
WHAT ARE YOUR RIGHTS?
You have the following rights:
- The right to be informed about the collection and use of your personal data
- The right of access to your personal data and any supplementary information
- The right to have any errors in your personal data rectified
- The right to have your personal data erased
- The right to block or suppress the processing of your personal data
- The right to move, copy or transfer your personal data from one IT environment to another
- The right to object to processing of your personal data in certain circumstances, and rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).
REQUESTING YOUR DATA OR ASKING FOR ITS ERASURE
If you’d like to see a record of all the data I have on you, please email me any time and I will be happy to help. You also have the right to ask me to delete all your personal data, but if I’m working on your upcoming wedding I’ll need this information to ensure I can do my job! Afterwards, you can always ask me to delete your information, but I’d recommend that you allow me to keep and archive your photographs in the event you lose your copy of them and you’d like a replacement copy (something I am always happy to do without hesitation).